##### DECKLINKS FOR TECHNICAL SUPPORT

# Document tracking for technical support

Save time, provide clearer explanations, track engagement, and make your expertise available 24/7.

- Reduce repetitive technical support calls
- Pinpoint areas of confusion
- Stay available around the clock with narrated PDFs

**Custom branding**  
Showcase your brand.

**Video narrations**  
Easily video-narrate any PDF documents or presentations when needed (otherwise video is optional). Redo slide if you made a mistake. Use built-in teleprompter to record longer videos.

**Content rooms**  
Attach any supporting files and links. Make it easy for your prospects and clients to find the right information quickly.

**Company profiles**  
Create company profiles with custom banners and info-packages tailored to different use cases.

**Contact details**  
Show your contact info easily accessible by your prospects and clients.

**Custom CTAs**  
Add custom CTAs to drive prospects or clients to your calendar, sign up form, etc.

**Engagement analytics**  
See how prospects and clients interact with your PDFs.

**Feedback and Reactions**  
Collect feedback from prospects and clients. Feedback and reactions are not publicly visible.

**Share PDFs**  
Share any existing PDF presentations and documents.

**Live links**  
Share with a single link. Update files even after sharing your link. Get notified when your PDF is viewed. Turn off access anytime.

##### EMAIL NOTIFICATIONS

## Know if and when tutorials are watched

Stay up-to-date with real-time alerts when your shared guides and tutorials are accessed so you can provide timely support and follow-up.

##### DOCUMENT TRACKING

## PDF tracking

Track views, session duration, time spent per page, clicks, and downloads to have more productive client conversations.

##### CONTENT ROOMS

## Simplify technical support content access

Ensure your clients always have access to the most up-to-date technical support materials. Control access and ensure only authorized clients can view your files.

##### VIDEO NARRATIONS

## Guide clients effortlessly

Use the built-in teleprompter to create video-narrated PDF guides, embed existing videos, record your screen, and enhance your explanations and troubleshooting guides.

## Elevate your technical support game

Experience the future of effortless technical document tracking and sharing.

## Used by teams of all sizes

See what our customers say about DeckLinks

**Sascha Hoffmann**  
B2MS  
"When I started using video narrations and explaining my sales presentations and proposals the engagement increased on multiple levels."

**Ben Walter**  
Pocketed  
"DeckLinks makes my life that much easier, saving me hours of back-and-forth and providing our partners a centralized data room to fall back on!"

**Alex Harris**  
Adadot  
"We love DeckLinks and its one of those tools that has made a real difference in our sales process! It helps us remove complexity from our sales decks."

**George Suarez**  
Opnbx  
"DeckLinks has been a game-changer for us. Document tracking makes it so much easier to prioritize sales opportunities and close deals faster."