##### DECKLINKS FOR CUSTOMER SUCCESS MANAGERS

# Document tracking for customer success

Gain complete visibility into how your clients interact with your content. Identify red flags early and course-correct before it’s too late.

- Optimize onboarding and training
- Pinpoint areas of confusion
- Identify most engaged clients

**Custom branding**  
Showcase your brand.

**Video narrations**  
Easily video-narrate any PDF documents or presentations when needed (otherwise video is optional). Redo slide if you made a mistake. Use built-in teleprompter to record longer videos.

**Content rooms**  
Attach any supporting files and links. Make it easy for your prospects and clients to find the right information quickly.

**Company profiles**  
Create company profiles with custom banners and info-packages tailored to different use cases.

**Contact details**  
Show your contact info easily accessible by your prospects and clients.

**Custom CTAs**  
Add custom CTAs to drive prospects or clients to your calendar, sign up form, etc.

**Engagement analytics**  
See how prospects and clients interact with your PDFs.

**Feedback and Reactions**  
Collect feedback from prospects and clients. Feedback and reactions are not publicly visible.

**Share PDFs**  
Share any existing PDF presentations and documents.

**Live links**  
Share with a single link. Update files even after sharing your link. Get notified when your PDF is viewed. Turn off access anytime.

##### ENGAGE CLIENTS

## Increase retention

Provide the best post-sale experience for new clients. Ensure they have everything they need to get started and find success with your products or services.

##### DOCUMENT TRACKING

## Track content engagement

Track engagement metrics like views, session duration, and clicks to gain valuable insights into how your clients interact with content.

##### CONTENT ROOMS

## Simplify content access

Maintain a unified content room, ensuring your clients always have access to the most up-to-date onboarding and training materials.

##### VIDEO NARRATIONS

## Guide clients effortlessly

Create engaging video-narrated PDFs to guide your clients through complex information.

#### Stop flying blind

Get complete visibility into how clients interact with your content.

## Used by teams of all sizes

See what our customers say about DeckLinks

**Sascha Hoffmann**  
B2MS  
“When I started using video narrations and explaining my sales presentations and proposals the engagement increased on multiple levels.”

**Ben Walter**  
Pocketed  
“DeckLinks makes my life that much easier, saving me hours of back-and-forth and providing our partners a centralized data room to fall back on!”

**Alex Harris**  
Adadot  
“We love DeckLinks and its one of those tools that has made a real difference in our sales process! It helps us remove complexity from our sales decks.”

**George Suarez**  
Opnbx  
“DeckLinks has been a game-changer for us. Document tracking makes it so much easier to prioritize sales opportunities and close deals faster.”